Refund and Payment Policy for Cord

Introduction

Thank you for using Sessionate. This Refund and Payment Policy outlines the terms and conditions related to payments, subscriptions, and refunds for purchases made through our app. By using the app, you agree to the terms stated below.

1. Payments

Processing of Payments: All payments for in-app purchases and subscriptions are processed through the Apple App Store. By making a purchase, you agree to Apple's payment terms and conditions.

Pricing: All prices for in-app purchases and subscriptions are displayed in your local currency and include applicable taxes unless stated otherwise.

Authorization: By making a purchase, you confirm that you are authorized to use the payment method provided.

2. Subscriptions

Billing Cycle: Subscriptions renew automatically at the end of each billing cycle (e.g., weekly, monthly, yearly) unless canceled.

Managing Subscriptions: You can manage or cancel your subscription anytime through your Apple ID settings in the App Store.

Free Trials: If a free trial is offered, you must cancel the subscription before the trial period ends to avoid being charged.

3. Refunds

Refund Eligibility: Refunds for in-app purchases or subscriptions are handled by Apple. Sessionate Ltd does not process refunds directly.

Requesting a Refund: To request a refund, please follow Apple's refund process by visiting Apple's support page or contacting Apple Support directly.

Conditions: Refund eligibility is determined by Apple's App Store policies and is typically granted in cases such as accidental purchases or technical issues with the app.

4. Changes to Pricing and Features

Pricing Updates: We reserve the right to modify the pricing for any in-app purchases or subscriptions. If the price of a subscription changes, existing subscribers will be notified and have the opportunity to cancel before the new price takes effect.

Feature Changes: Certain features of the app may be added, removed, or modified. Any changes will be communicated through the app or via email.

5. Disputes

If you have questions or concerns about a purchase, please contact our support team at contact@sessionate.co. However, disputes related to billing or refunds must be resolved through Apple Support as they handle all transactions.

6. Contact Information

For any questions about this Refund and Payment Policy, please contact us at:

Sessionate Ltd
9 Milmans House, Milmans Street, SW10 0BU
contact@sessionate.co

By purchasing Cord, you acknowledge and agree to this Refund and Payment Policy.